why does this always happen to me?

my phone was working again
and then bam broken screens... both
i filed my claim and hopefully verizon will let me get a new phone, but they are verizon and how have they helped me before?

so i can't get my contacts out of my phone AGAIN
so i'll have to rebuild my entire contact book AGAIN

ughhh, and i am so strict when it comes to my phones, but you mess up once and everything is ruined.
ughhh.

rant: over.